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Download Клиенты на всю жизнь Free Books

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Манн, Иванов и Фербер

Russian - book pages - ISBN-10: 5916570724 - ISBN-13: 9785916570724

5/5 by 85 votes

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Карл Сьюэлл — успешный бизнесмен, которому удалось поднять продажи до невиданных высот благодаря привлечению и удержанию покупателей.Его книга являет собой практическое руководство по работе с клиентами (а попутно и по организации работы предприятия, маркетингу и мерчендайзингу).Сьюэлл рекомендует всем делать ставку на постоянных клиентов, поскольку настрой на разовые продажи делает бизнес неустойчивым. И убедительно доказывает:чтобы удержать клиента, необходимо пересмотреть свои взгляды не только на обслуживание как таковое, но и на организацию работы, оплату труда, чистоту помещений, дизайн ландшафта и многие другие мелочи.Книга будет полезна как тем, кто только начинает свой бизнес, так и тем, кто ищет пути его дальнейшего расширения. Книга издательства 'Манн, Иванов и Фербер'

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Reviews

Anonymous

Christopher Mercado

Could not let the book down Sure not a literary master piece, but as one of the reviewers stated, it will keep you turning the pages.

Zoey Cunningham

Exciting to read and hard to put down

Michael Simpson

It was damn awesome, sweet, the way of describing the romance was just marvellous

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